The whole process began when I went into my local Kohl's and asked if they were hiring. Luckily, they were, and the customer service associate kindly gave me a paper application. After a week or so, I received a phone call about an interview. My interview date came, and thanks to Glassdoor.com, I was prepared for it to be a group interview. I sat down with 5 other applicants in the store's Break room. Then, the HR manager began the questioning. Just like everyone says, it's the usual interview questions like, "What would you do to help a customer find an item?, What if we did not have the item in store?, Describe a time when you went above and beyond for a customer." We all had to answer, but luckily, we each had a turn to answer the question first that way there was not just one person at the end of the line summarizing what the rest of us had already said. It was quite a fair interview. After the short interview, I received another phone call from Admin talking about orientation. Orientation meant I had the job, and I was a new Kohl's POS associate.