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      Kaiser Permanente

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      Service Associate (Scheduling Appointments) Interview

      Apr 30, 2016
      Anonymous interview candidate
      Buckhead, GA
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Kaiser Permanente (Buckhead, GA) in Apr 2016

      Interview

      Service Associate- Appointment Scheduler. I applied on 4/8/16, they called 4/22 to schedule an interview for 4/30. When I entered the lobby there were 7 people waiting & I was 40 mins early. Each person was called in individually to interview with 2 interviewers in different areas of the building (I interviewed with 2 women). The interview was relaxing & lasted about 30 mins. They were both pleasant.

      Interview questions [1]

      Question 1

      1. Tell me about yourself? 2. What error have you made & how did you fix it? 3. Tell me about when you turned a situation around & made the customer happy? 4. What would your employer say about you? 5. What are your Strengths?
      Answer question
      4