Phone questions and in-person interview. Most questions are about previous customer service jobs. If offered, it is followed by an approximate 3 weeks in center training and 90 day commitment.
I applied through an employee referral. The process took 2 days. I interviewed at JetBlue (Salt Lake City, UT) in Sep 2014
Interview
Be sure to type fast or they’ll flunk you. They ask questions about how you deal with aggressive behavior under pressure. Phone interview. Then in person interview with drug screening. Very unorganized training to follow.
Interview questions [1]
Question 1
What did you do in a situation where you were being treated poorly but knew you had to work through.
I applied online. The process took 1 day. I interviewed at JetBlue (Orlando, FL) in Oct 2021
Interview
The company starts with an orientation informing you about the job description and the pay. The payment isn’t much and the benefits are okay. Whoever is still there is likely hired.
Interview questions [1]
Question 1
Could you tell me why you think you would be a great fit for company?
It was an okay interview. First there's a virtual presentation about the company, work/ life balance the and pay. Then shortly after your scheduled group interview. Dress professionally and make sure you have a Microsoft teams account up and ready to go.