I applied in-person. The process took 1+ week. I interviewed at J. Crew (Greensboro, NC) in Mar 2015
Interview
I went in the store to shop one day and as I was checking out I was having a conversation with the lady and she was saying they needed help in the store. I took an application home and filled it out, which took about 30 minutes, and brought it back into the store three days later. The manager that I handed my application to asked if I knew anything about the brand right when I gave him my application. He then said that he would call to set up an interview. I got the call three days later and I went in the next day. The interview only lasted around fifteen minutes and the questions were fairly simple. He told me they would be in touch within the next few days. The day after I got a call to set up a phone interview with a manager from another store. I did the phone interview the next day. It lasted about fifteen minutes as well but had more questions. At the end of the call he said he would let the store manager that interviewed me that he was okay with me. I heard from the store manager two days later (when my background check had came in) and was hired. I go in tomorrow to try on all of the clothes to understand the fit and materials. The process was a little lengthy for a sales associate position but I understand they only want serious people working for them.
Interview questions [5]
Question 1
Why do you want to work at J.Crew? What led you here?Asked about previous work experience that related to the sales associate position.
What was a time that you experienced positive customer service while shopping? What made it positive? How did the people working make you feel while you were there?
How would the people at your last job describe you? When was a time that you gave good customer service and made the customer happy? Have you ever had to deal with a difficult customer and what did you do about it? Did you have to deal with product knowledge in your previous jobs?
I applied in-person. I interviewed at J. Crew (Grand Prairie, TX)
Interview
Lovely interview with the then assistant manager. Just connect showing your bubbly personality and talk maturely about your former job experience.
It ran for about 30-35 mins yet felt as if time flew by due to great conversation.
Great retail job. Requires alot of connecting with customers, even styling them in the fit rooms. But also remember EVERYONES EXPERIENCE is different
Easy, Basic Questions with the store manager. Just ask about previous experience and your availability. Why you want to work there. Met with the store manager and asked questions outside of the store.
the interview was entirely behavioral and very casual/conversational. mostly just how you would handle customer interactions and selling the credit card. i would highly recommend working there and interviewing. very similar to other retail interviews.
Interview questions [1]
Question 1
how comfortable are you with selling a credit card at checkout and how would you go about it?
