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      Intact

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      Customer Service Interview

      May 27, 2019
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Intact

      Interview

      Once I applied, I got an email to do the online interview. After the online interview I got an email to do a group interview. There were about 15 people at the group interview and they called each person out to be interviewed by a manager. Met with 2 different managers then it was over. I later got a call of someone going over details and confirming things with me. Once i got the job offer, you have to get your references and such verified by a service then they extend a full offer to you.

      Interview questions [1]

      Question 1

      Name a time where a customer was being difficult and you had to calm them down.
      Answer question

      Other Customer Service interview reviews for Intact

      Customer Service Interview

      Feb 21, 2025
      Anonymous interview candidate
      Declined offer
      Negative experience
      Average interview

      Application

      I applied through an employee referral. I interviewed at Intact

      Interview

      I think the process was a really long. I had to take several interviews and it was not even worth it because they kept asking the same questions kind of in the different steps, so I had to repeat myself a lot.

      Interview questions [1]

      Question 1

      Share an experience with a difficiult client
      Answer question

      Customer Service Interview

      Jan 9, 2020
      Anonymous interview candidate
      Ottawa, ON
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Intact (Ottawa, ON) in Dec 2019

      Interview

      Applied for customer service job with intact so many times but you feel like you have to go through obstacles before you can even come close to getting to the end of the course . Did the video interviews so many times, I really don't know why I bother but I keep on trying cause I know that I have the skills, but Intact just doesn't want to give anyone the chance and yet these positions keeps coming up over and over again!!

      Interview questions [1]

      Question 1

      How would your work colleagues describe you
      Answer question
      5