Intact Reviews | Glassdoor.ca

Intact Reviews

Updated 14 February, 2019
367 reviews

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3.7
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Employee Reviews

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Pros
Cons
  • "Upper Management - Doesn't really feel like they care" (in 14 reviews)

  • "Work environment trend was to accomplish more with less staff / compitent help" (in 11 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great place to learn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Commercial Underwriter in Montreal, QC
    Former Employee - Commercial Underwriter in Montreal, QC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Intact full-time (More than a year)

    Pros

    Superb company to work for that offers lots of training and help from colleagues, coaches and managers.

    Cons

    None that I can think of.

    Advice to Management

    Continue with the great work.

    Intact Response

    1 Feb, 2019 – Leader, Strategic Talent Projects

    Thank you for sharing such a positive review! People are our biggest strength and culture is our most prized asset so we will continue to invest in people and create a diverse and inspired workplace.


  2. "Accident Benefit Adjuster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Intact full-time

    Pros

    Amazing benefits, very competitive salary, lots of room for advancement. they offer a lot of support in what can be a very technically difficult field.

    Cons

    Offer more complex training schools/courses.

  3. "Best employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Adjuster in Ajax, ON
    Former Employee - Claims Adjuster in Ajax, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Intact full-time (More than 5 years)

    Pros

    - excellent directors and managers
    -excellent trainers
    - fair work and life balance
    - healthy work environment
    - fair pay and excellent benefits
    - great opportunity
    - recognition for your performance

    Cons

    There are busy times when the volume of work can increase, but that’s the nature of the business and management understands that. There is no pressure in such times from managers as they are understanding, it’s just a matter of managing the storm! Regret leaving company! It’s one of those companies where you can work your entire and be pleased!

    Advice to Management

    None


  4. "Good company culture, not always the best teams"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Underwriter in Toronto, ON
    Former Employee - Underwriter in Toronto, ON
    Recommends
    Positive Outlook

    I worked at Intact (More than 3 years)

    Pros

    Support employee growth, accommodate employee needs,

    Cons

    Micromanaging, not the best training

    Advice to Management

    Work on team building, and giving appropriate feedback.


  5. "Claim support"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Intact full-time

    Pros

    the environment and the team

    Cons

    opportunities to move between positions


  6. "Great people, good perks, challenging work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Toronto, ON
    Current Employee - Consultant in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Intact full-time (More than 8 years)

    Pros

    The people (great team spirit)
    Managers (fair, accessible)
    Interesting, challenging projects
    Nice perks esp. share purchase plan and alt. working arrangements (work from home, commute free days, etc)

    Cons

    Under staffed in some areas
    Workload
    Stretched roles (could be a pro for those wanting to gain new skills)

    Advice to Management

    Don’t lose touch with your teams. Stay connected and keep them informed.

    Intact Response

    1 Feb, 2019 – Leader, Strategic Talent Projects

    Thank you for review, we agree we have really interesting forward thinking challenging projects. We are glad we have hired people like you who want the opportunity to showcase your skills – so... More


  7. "Claims assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Intact full-time

    Pros

    Great work environment helpful team

    Cons

    High workload , lots of change, very fast paced

  8. "Good Company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Toronto, ON
    Current Employee - Business Analyst in Toronto, ON
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Intact full-time (More than 5 years)

    Pros

    - Friendly staff
    - Overall good company morale and environment

    Cons

    - Not paid enough
    - Sometimes hard to move up

    Intact Response

    1 Feb, 2019 – Leader, Strategic Talent Projects

    Thanks for sharing this review and your kind words. We want everyone to feel valued in the team and to have the ability to grow their career. We hope that you can speak with your Leader or with HR... More


  9. Helpful (1)

    "Claims Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I worked at Intact full-time

    Pros

    It's a large organization so there is opportunity for growth.

    Cons

    I cannot comment about other positions, but as a Claims Rep in Alberta, there is excessive workload. The only way a claims adjuster can be caught up is by putting in extra personal unpaid time e.g. coming to work early or leaving work late. The managers do not seem to care about the welfare of their subordinates, all that matters to them is the stats.

    Advice to Management

    Employ more claims rep, so that your employees will not be stressed.

    Intact Response

    1 Feb, 2019 – Leader, Strategic Talent Projects

    We take this seriously; our policy is to provide overtime pay when extra time is requested of anyone on the team. Employees input has led to many of our customer experience improvements – we don’t... More


  10. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Intact full-time (More than 3 years)

    Pros

    culture, bonus, flexibility, work day, location

    Cons

    leadership, salary, promotion, parking, benefits