Intact Reviews | Glassdoor.ca

Intact Reviews

Updated 22 April, 2019
384 reviews

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3.8
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Employee Reviews

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Pros
Cons
  • "Upper Management - Doesn't really feel like they care" (in 14 reviews)

  • "Work environment trend was to accomplish more with less staff / compitent help" (in 11 reviews)

More Pros and Cons

  1. Featured Review

    "Forward thinking, ahead of the curve, leader in our industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Intact full-time

    Pros

    Great co-workers, great management, open communication from the top-down, big investors in technology, strong broker channels, proactive, feels like one big family.

    Cons

    None to report at this time

    Intact Response

    11 Mar, 2019 – Leader, Strategic Talent Projects

    We are very appreciative for the excellent review! It is great to read all of the incredible things you have to say about your time with us. It is employees like yourself that help carry the banner... More


  2. "Human ressources"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources in Montreal, QC
    Current Employee - Human Resources in Montreal, QC
    Recommends
    Positive Outlook

    I have been working at Intact full-time (More than 8 years)

    Pros

    Great coaching
    Great benefits
    Competitve salaries
    As long as you are motivated, the career opportunities are endless

    Cons

    Can’t think of one at the moment.

    Intact Response

    11 Mar, 2019 – Leader, Strategic Talent Projects

    Thank you for sharing such a positive review! Intact is about people and we are happy to hear that you are having a great experience with us!

  3. "The Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Intact full-time

    Pros

    Great co-workers, great management, open communication from the top-down, big investors in technology, strong broker channels, proactive, feels like one big family.

    Cons

    None to give at this moment


  4. "Good place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Service Representative
    Current Employee - Account Service Representative
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Intact full-time

    Pros

    Work environment and everyone is nice.

    Cons

    Not much growth opportunities and a lot of work.

    Advice to Management

    Be more organized and prepared.


  5. "claims CSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Ottawa, ON
    Current Employee - Customer Service Representative in Ottawa, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Intact full-time (Less than a year)

    Pros

    good company for work- life balance
    good benefit
    good co-workers

    Cons

    there's no place to growth .
    they can fired you without notice the same day .

    Advice to Management

    Don't be fake to people .


  6. Helpful (3)

    "Intact Lab false start up"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - User Experience Designer in Montreal, QC
    Former Employee - User Experience Designer in Montreal, QC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Intact full-time (Less than a year)

    Pros

    great benefits, great office, starting agile process, design thinking approach, great tools

    Cons

    Intact Lab is a fantasy working on building cloud for 4 months and then break apart everyone for "a new team structure". Toxicity and fake friendly colleagues more interested in politic move than delivery real values. This Intact lab is just a bunch of toxic cool kid with knives behind your back. You can't trust anyone here and you can be fired in a minute just because you are not anymore the cool kid in town.

    Advice to Management

    More transparency, less politics, less toxicity, focus on delivery products quickly and don't try to act like cool kid. Also many Managers are bad manager by nature and are here at manager position by default

    Intact Response

    9 Apr, 2019 – Leader, Strategic Talent Projects

    Thank you for your review. We are committed to making the best hires that add to our culture and values so that everyone feels they can do great work and we’re sorry you didn’t feel this. We take... More


  7. Helpful (1)

    "No Room to Grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Intact full-time (More than 5 years)

    Pros

    - Stable Job
    - Some very enjoyable people to work with

    Cons

    Within IT and outside development in Toronto their is no room to grow. Majority of teams are based out of Quebec and hire mostly within Quebec and have a small sub-set of employees in Toronto. It was un-motivating to see 90% of IT roles being posted and hired in Quebec locations.

    Advice to Management

    -Don't make hiring location specific, embrace remote workers.
    - Cultivate current talent and be willing to give chances in new roles.

    Intact Response

    9 Apr, 2019 – Leader, Strategic Talent Projects

    Thank you for taking the time to write a review. We have great employees across the country and encourage employees to apply for roles that they are a good fit for regardless of location. We’re... More

  8. "Analyst-Programmer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Montreal, QC
    Former Employee - Anonymous Employee in Montreal, QC
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Intact full-time (More than 5 years)

    Pros

    - Amazing Social Benefits (healthcare, very good share ownership plan, incredible retirement plan and many many more.... )
    - Job security
    - Trying to mimic startup philosophy

    Cons

    - Politics, connivance, status quo motivate strategical decisions and one's ascension
    - Productivity slowed by dealing with legacy systems

    Advice to Management

    Be attentive to employees to diminish turn over and frustration (dissatisfaction is incredibly high) and act on it. Needs more appreciation of employees work.

    Intact Response

    9 Apr, 2019 – Leader, Strategic Talent Projects

    Thank you for your review. We are pleased you are appreciative of our total rewards package – people at Intact rate our benefits very highly and appreciate the level of personalization including... More


  9. "top insurance company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Intact full-time (More than 3 years)

    Pros

    company has values which they live by

    Cons

    insurance company needs to keep up with changing technologies

    Intact Response

    11 Mar, 2019 – Leader, Strategic Talent Projects

    Thank you for your review.
    We're glad to hear that you've enjoyed your time with us and you’ve outlined some great points on technology and ourvalues! We are on it, we are moving quickly and... More


  10. "Adjuster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Intact full-time

    Pros

    Friendly environment. Strong company with strong financial performance.

    Cons

    Challenging to move up. Company often confused with processes due to being too big and constantly acquiring new companies. Some managers are also highly incompetent and dishonest.

    Advice to Management

    Choose your managers carefully. Bad and dishonest managers will lead to employees leaving

    Intact Response

    11 Mar, 2019 – Leader, Strategic Talent Projects

    Thank you for taking the time to write a review. We’re happy to hear that you feel Intact is doing well and we are proud of our employees who play a key role in shaping our culture!