Intact Reviews | Glassdoor.ca

Intact Reviews

Updated 17 December, 2018
351 reviews

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3.7
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Employee Reviews

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Pros
Cons
  • "Almost zero work-life balance, most people in the claims department carry unmanageable pending assignments, lower-end salaries in the industry" (in 11 reviews)

  • "Upper Management - Doesn't really feel like they care" (in 14 reviews)

More Pros and Cons

  1. "I love this place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Underwriter in Ottawa, ON
    Current Employee - Underwriter in Ottawa, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Intact full-time (More than 5 years)

    Pros

    Super fun environment, RVP is charming and funny, my boss is super flexible and understanding that we have personal lives. Great benefits, great engagement innitiatives... I have so much fun coming to work everyday.

    Cons

    Lots of meetings about emailable stuff, takes a long time for higher positions to open up. Compensation is a little low.


  2. "A Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Intact full-time

    Pros

    Great employees, leading with new innovation, great benefits and believe in the CEO

    Cons

    Too many processes that conflict with one another and hinder efficiency

  3. "Représentant Service Comptable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Intact full-time

    Pros

    - Lots of Career Opportunities

    Cons

    They don't have Cons, they working constantly for their employees

    Advice to Management

    Keep the good work


  4. "Vibrant culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Intact full-time

    Pros

    - great benefits
    - culture is like no other, tons of opportunities and events
    - great people
    - plenty of opportunities

    Cons

    - base pay is lower than other industry competitors


  5. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Intact full-time

    Pros

    They truly adhere to their values of respect and integrity

    Cons

    Nothing worth mentioning in this section

    Advice to Management

    Technical skills count as much as soft skills. A nice person will not necessarily make a good manager.


  6. Helpful (1)

    "Company with right direction and investment committments"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Analyst in Calgary, AB
    Current Employee - Systems Analyst in Calgary, AB
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Intact full-time (More than 5 years)

    Pros

    This is one of the few Canadian companies which has taken upon itself to re-invent its business and adapt to the fast changing insurance business.
    Doing a lot of things right like
    - Hugely investing in modernizing its systems
    - Embracing tech companies approaches
    - Keeping an eye on disruption the sector faces and making adjustments
    - Making money
    - Taking the lead in industry on product pricing
    - Tacking present and future issues around climate change

    Cons

    Insurance typically is being a back bencher business sector and a large portion of people with the company are here for more than 10 years. Many are not used to the disruption atmosphere so making all the changes bring a lot of resistance, confused employees and push back on change.

    Advice to Management

    I like most the changes management is trying to bring ... it is the middle management across the company at different locations which needs to bring adaptation to your roles. The top and very bottom people are ready for change it is the middle that needs to change.


  7. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Assistant in Ajax, ON
    Current Employee - Claims Assistant in Ajax, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Intact full-time (Less than a year)

    Pros

    - Great atmosphere
    - Great people to work with
    - Good management that cares and encourages work/life balance
    - Compensation - excellent pension plan, good employee share purchase plan, commute-free work days, good education program.
    - Good social committee - high level of participation from everyone
    - Company is involved in the community and has great values
    - Company matches your own personal charitable donations
    - Yearly fitness/wellness subsidy
    - It also looks like there is much room to grow within your own position (multiple levels) and many different areas within the company to move and grow into.

    Cons

    Compensation - the actual pay could be better and the health benefits are decent but not great. However, I will say that while I came from a different company (different industry) that paid more and had better health benefits, the whole compensation package (taking into account the compensation pluses in the pro section) is very good and overall I am much happier at Intact than at my previous employer.
    - When it gets busy, it's extremely busy and lots of overtime (which is both a pro and a con)

    Advice to Management

    Look at either increasing salary or the health benefits.

  8. Helpful (1)

    "Intact is a great company to start at after graduating"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Intact full-time (Less than a year)

    Pros

    Management and colleagues are super helpful and will help out when you need assistance. Training is also good. Training coordinators go above and beyond to teach content and make it engaging (even if some of it is super bland and boring)

    Cons

    Doing a lot more work than how much you’re getting paid for.

    Advice to Management

    It would be nice to be paid more for how much work we do. As well, during training, it would be nice to have more hands on experience rather than theory


  9. "Great Place to work at"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Intact full-time

    Pros

    Care about employees, work life balance, room for growth and development if willing to work for it

    Cons

    A lot of office politics


  10. "Intact"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great company and the people

    Cons

    contract employees are not fairly treated

    Advice to Management

    Communicate with the employees