Updated Jun 1, 2023
Found 1,437 of over 2K reviews
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"Good focus on work-life balance" (in 118 reviews)
"good benefits compared to other companies" (in 96 reviews)
"good work life balance at intact" (in 27 reviews)
"Heavy work load , not enough bodies to do the work" (in 21 reviews)
I have a solid resume but I'm still pretty junior (3rd year). Idk what's wrong with me but all of the people I work with at my firm (tbf, mostly partners) are so positive and nice but I've not only gone from not drinking the kool-aid anymore to wanting to gtfo this uncannyville. In this market, would it be better to resign while my relationship is still somewhat intact (admittedly not great after the last month) or risk waiting until termination? Hrs suck rn after focusing on job searching.
How can i move to insurance project management from my current broker role? I have CAPM designation. What roles i can apply to which pays $75k-$80k? Any advice and recommendations is highly appreciated. Marsh McLennan Marsh Liberty Mutual Insurance Intact Northbridge Financial Corporation
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Ratings by Demographics
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- Current Employee, less than 1 year★★★★★
Initial ReviewMay 29, 2023 - First Notice of Loss Representative in Calgary, ABRecommendCEO ApprovalBusiness Outlook
Potential for corporate ladder climbing
Requires in office work days determined by the department.
- Current Employee, more than 3 years★★★★★
It's All Smoke and MirrorsMay 25, 2023 - BusniessAnalyst and Marketing Manager in Toronto, ONRecommendCEO ApprovalBusiness Outlook
Benefits are very good having a pension plan and RRSP dental and medical. Also having a health spending account of $350
However, certain colleagues display an excessive amount of arrogance and conceit, which significantly diminishes the pleasantness of our work interactions. The workload is high and so many useless meetings that management has asked to give 5 minutes buffer before starting the next meeting. It's insane. I have nothing good to say it's just a horrible company. Now were even forced to go into the office. Last year management said that it was up to the department to choose what will work best for the team. They just lie and push. Having house and car insurance with Intact is high you better go elsewhere they claim they give a discount to employees it's not true. If you are fresh out of school they're going to hire you and work you to the core just look elsewhere and you will thank me.Continue reading
- Current Employee, more than 5 years★★★★★
MediocreMay 26, 2023 - Service Specialist Sales in Sherbrooke, QCRecommendCEO ApprovalBusiness Outlook
Good Retirement Benefits Work From Home Option
The company touts work & lifestyle balance but the truth is it’s all about the companies needs. Employee needs are way down the list. They like to state at every opportunity that they are on the list of 100 best companies in Canada but they have to be near the bottom of that list!Continue reading
- Current Employee, more than 5 years★★★★★
Terrible management, system and non-inclusive environementJan 31, 2023 - Senior Data Scientist in Montreal, QCRecommendCEO ApprovalBusiness Outlook
Benefits are pretty good, and the employee share plans is better than a lot of companies that I've seen previously. Team members are more than willing to help. But some colleagues are extremely arrogant and conceited, making the work interaction unpleasant. Especially as they try to correct everyone on the smallest mistakes they have made. A lot of those mistakes were immaterial and doesn't change the result of the analysis. However, them appearing to be right is more important than the team moral according to them. Those same individuals seldom have a condescending tone making the work environment toxic.
I've been working at intact lab for over 5 years and switched teams 3 times. First 2 directors were fair, but the last one was terrible and inexperienced. Would definitely not refer any of my peers to this team/department. The system architect where the data is store and extracted through multiple platform is a pain to work with. The French culture is everywhere in the company. English-speaking employees don't feel as welcoming. Some passive-aggressiveness is shown during meetings when we are only 1 or 2 individuals in the meeting that don't speak French, as that force the group to speak in English. Sometimes, we are just entirely ignored and they have their conversation in French. Extremely unprofessional and non-inclusive workplace behaviour. The pay is also low.Continue reading
Thank you for taking the time to leave us a review. Working with people of different mindsets is a huge factor in any role, in any company. We recognize that this may not always be the perfect set up, but we do not want it to impede you being your best self in our workplace. We encourage you to reach out to your HR Consultant or the DEI team at email@example.com
- Current Employee, more than 8 years★★★★★
Used to be a great placeMay 19, 2023 - Anonymous EmployeeRecommendCEO ApprovalBusiness Outlook
Good management (only depending on role)
No work life balance Controlling return to office Desk space for RTO is poor Workload is unmanageable CEOs don’t care about our opinion any longer Pay and bonuses are low even when you work above and beyondContinue reading
- Former Employee, less than 1 year★★★★★
Good work arrangement, good managementMay 29, 2023 - Senior Customer Service Representative in Calgary, ABRecommendCEO ApprovalBusiness Outlook
Remote work Overtime hours and pay Provide equipment Good manager Good training Growth opportunities within the organization
Busy seasons can be hectic There will be rude customers, but managers are supportive and you can take mental health break. Have to stay on role for one year before moving up in organization
- Former Employee, more than 3 years★★★★★
Accident BenefitsJan 11, 2023 - Accident Benefits AssistantRecommendCEO ApprovalBusiness Outlook
Great benefits Work from home opportunities Flex days + vacation is really good Great learning experience for employees looking for growth or entry level opportunities Opportunity to work on different projects Diverse culture + great with mental health Great time environments
Management should listen to ABAs more often on what they feel is a better sop which may improve more productivity. -you may feel less challenged once you get used to the job -your tasks are completed based off other vendors responding quickly to your request and/or adjusters providing accurate information otherwise, you can see an increase of delayed tasks that are approaching specific deadlines. -management changes the processes without understanding the position of the ABA role -no time to yourself some days if you get more than 17-20 tasks, in other words, it feels like never ending laundry. No matter how hard you work one day you will realize the next day you have the same or more work to complete. It can eventually becoming mentally draining and demotivating. -queue system should be changed since being on the phone for 2 hours to answer calls but unable to assist claimants who are hoping to be helped really isn't fair to us or the claimant that is looking for next steps or answers to their inquiry. -productivity structure is unrealistic and makes you feel like you're not doing enough when you're going above and beyond on daily basis.Continue reading
Thank you for your review. We understand that though there were many reasons to enjoy working with us like career opportunities and benefits, the workload impacted how you recall working here. We are sorry we didn't get to address these concerns while you were with us. This gives us a detailed insight into improving the work structure and we hope to give future employees a better work experience with us.
- Current Employee, more than 3 years★★★★★
Quit as soon as possibleMay 19, 2023 - Anonymous EmployeeRecommendCEO ApprovalBusiness Outlook
Health coverage is ok but you pay for it
Management in IT is the worse that i’ve seen in my hole life. Had to quit because of the micromanagement and favoritism. working hard won't get you up the ladder, you gotta get down on your knees and beg for it. Career advancements are totally wrong, they tell you this over and over again but will do absolutely nothing for you to evolve.Not to mention the work overload. This company is completely in the appearance, enormously favors Quebecers and makes people of race work much more. Not to mention the mandatory RTO. A real nightmare.Continue reading
- Current Employee★★★★★
Good place to workJun 1, 2023 - Project Manager in Toronto, ONRecommendCEO ApprovalBusiness Outlook
Salary, benefits, some managers, not all.
Some dept are not great to work in.
- Current Employee★★★★★
Does not recommendMar 30, 2023 - Senior IT SpecialistRecommendCEO ApprovalBusiness Outlook
Work/Life Balance, Benefits, Flexible work hours
Career Development is non-existent. HR does nothing to help you manage your career or help you achieve your career goals. HR and current IT management is terribly incompetent which is so unfortunate because Intact attracts great talent that end up quitting. Providing constructive feedback or solutions is like blowing in the wind - nothing improves. The culture is dull and unexciting, almost depressing and Intact will not invest in employee engagement such as social events even though they know it is at an all-time low according to survey results. They don’t walk the talk and I personally feel that it is getting worse with time. It wasn’t like this a couple years ago.Continue reading
Thank you for sharing your feedback. While we appreciate your positive acknowledgment of our benefits, work-life balance, and flexible work hours, we're disappointed to hear about the rest of your personal experience. Giving our team members everything they need to be and do their best is a top priority here. In IT, we support a continuous learning culture with many options for development—whether it's free in-house technical training, paid courses, special projects, team rotations, or joining one of our communities of practice—there is always a new challenge to tackle, skill to master, or concept to learn. Most importantly, everyone is encouraged to have open discussions with their manager about career and development goals so, together, they can find meaningful ways to achieve them. If more guidance or support is needed, you can reach out to your HR Consultant to discuss needs and concerns. They are skilled advisors who can help foster positive solutions. We wish you all the best on your continued journey with our team.
Intact Reviews FAQs
Intact has an overall rating of 4.1 out of 5, based on over 1,949 reviews left anonymously by employees. 83% of employees would recommend working at Intact to a friend and 82% have a positive outlook for the business. This rating has decreased by -5% over the last 12 months.
83% of Intact employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Intact 4.1 out of 5 for work life balance, 4.3 for culture and values and 4.2 for career opportunities.