Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Informatica

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Informatica reviews | Informatica jobs | Informatica salaries | Informatica benefits | Informatica conversations
      Informatica interviewsInformatica Customer Success Manager interviewsInformatica interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Success Manager Interview

      Oct 20, 2022
      Anonymous interview candidate
      No offer
      Neutral experience
      Difficult interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Informatica in Oct 2022

      Interview

      2 interviews with individuals. 3rd interview was to be a 20 minute presentation that had to be prepared. Presentation wasn't requested and was normal q&a... prep of presentation was a waste of time

      Interview questions [1]

      Question 1

      What interests you about this position
      Answer question

      Other Customer Success Manager interview reviews for Informatica

      Customer Success Manager Interview

      Jun 7, 2025
      Anonymous interview candidate
      Bengaluru
      No offer
      Neutral experience
      Average interview

      Application

      I interviewed at Informatica (Bengaluru)

      Interview

      Lot of changes to the interview schedule in the last two rounds person sitting in the US postponed the interview a few times. After completing three rounds in the final round the head of customer success asked if I had the knowledge about the product if this is the reason for rejection they would have informed at the beginning instead of wasting the time. The postponed interview a couple of times which cost it time and effort. Lotus research and presentation was done however I was not happy with the kind of experience received. It lift sad impression

      Interview questions [1]

      Question 1

      Technical knowledge on Data Integration and Informatica tool.
      Answer question

      Customer Success Manager Interview

      Apr 27, 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Informatica in Apr 2025

      Interview

      The interview process with Informatica was really solid. I applied in early March and had my first phone screen about a month later. After that, I had two interviews with folks on the team, including the hiring manager, followed by a panel presentation. The presentation gave me a chance to show how I think about customer success, drive value, and communicate impact. It was definitely the most involved part of the process, but also the most rewarding - I appreciated that it felt realistic and relevant to the role. From first conversation to offer, it took about three weeks. Everyone I met was kind, prepared, and respectful of my time. Overall, it was one of the more well-run interview processes I’ve been part of.

      Interview questions [1]

      Question 1

      - Tell me about a time you turned around an unhappy customer. - What do you do if a customer is not engaging with the product/with you? - How do you balance multiple accounts or conflicting priorities?
      Answer question
      1

      Customer Success Manager Interview

      May 5, 2025
      Anonymous interview candidate
      No offer
      Negative experience
      Difficult interview

      Application

      I applied through an employee referral. The process took 2 months. I interviewed at Informatica in Jan 2025

      Interview

      I was referred to Informatica by two current employees and was genuinely excited about the opportunity. Unfortunately, the interview experience was frustrating and disappointing. Over several weeks, I invested a significant amount of time preparing for five rounds of interviews, which included developing a detailed panel EBR presentation as a final interview. Despite this effort, half of the panel - including the hiring manager - did not attend the EBR presentation. No one followed up to acknowledge their absence or offer an explanation. To make matters worse, the recruiter offered to meet afterward to answer questions and share feedback. I accepted her offer and expressed interest in the conversation, but it's now been six weeks with no response. The lack of communication and basic professionalism throughout this process made it clear that candidate experience is not a priority. This experience left me with serious concerns about how Informatica treats both prospective and internal stakeholders. I expected more - especially coming in as a referral.

      Interview questions [1]

      Question 1

      Your basic customer success questions - experience with renewals, expansion, executives, enterprise-level customers, etc.
      Answer question
      1

      Top companies for "Compensation and Benefits" near you

      avatar
      SAP
      3.9★Compensation and benefits
      avatar
      Capgemini
      3.7★Compensation and benefits
      avatar
      Salesforce
      4.4★Compensation and benefits
      avatar
      Cisco
      4.0★Compensation and benefits

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.