Pretty casual and easy going. They seemed to appreciate if you had a good sense of style and know how to accessorize. They mainly wanted to know about my retail experience and how I would handle difficult customers.
Interview questions [1]
Question 1
How would you handle a customer who wants a refund without a receipt?
I applied in-person. The process took 2 weeks. I interviewed at Icing by Claire's in Aug 2014
Interview
I walked in and asked for an application. The store manager told me later that she does not give out apps to people who look like they are dressed to want a job (I had on a maxi dress with a jacket over it, with flats, earrings, braclets and a necklace). I told her I would fill out the app and bring it right back and I did.
Upon returning the application, I said "so tell me about the position", and she interviewed me on the spot. She then said her DM would interview me, which she did via phone interview the next week. The DM called the store manager a few days later and gave her the OK to hire me. The entire process took about two weeks because the DM was going on medical leave.
Interview questions [7]
Question 1
Initial Interview: asked about experience, how I would feel about working alone, how I would feel about piercing ears, if I could wear the dress code (solid black)
Phone Interview: In order from one to three, which of these would be most and least difficult for you? Store operations, visual merchandising, customer service
I applied online. The process took 1 week. I interviewed at Icing by Claire's
Interview
quick & easy very nice manager made me feel comfortable & not a nervous wreck. The interview took maybe 15 minutes if that. it took about 5 days to get all my information processed
I applied online. The process took 1 day. I interviewed at Icing by Claire's (Albuquerque, NM) in Feb 2019
Interview
Very easy. Quick and informal. Once I walked in we had the interview one on one at the register. There was kids running around and customers shopping. Kind of awkward
Interview questions [1]
Question 1
Tell me about a time you dealt with something unethical