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      IT Freedom

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      Help Desk Technician Interview

      Jun 29, 2017
      Anonymous employee
      Austin, TX
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at IT Freedom (Austin, TX) in Oct 2016

      Interview

      Took a personality Survey, then had an over the phone interview where I was asked basic troubleshooting questions which include scenario's and common port numbers. I was then asked to come in for a face to face interview with both the CEO and Help Desk supervisor where I was asked about my background and given a few more scenario questions alongside of questions regarding problem solving that I've dealt with in the past. After the interview, I was offered the position the next day and was given a good amount of time to relocate to Austin.

      Interview questions [1]

      Question 1

      Explain what DHCP is and does, Explain DNS, what port is port 80 used for, etc
      Answer question
      1

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