Customer Service Associate applicants have rated the interview process at IKEA with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 73.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Associate roles take an average of 21 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at IKEA overall takes an average of 18 days.
Common stages of the interview process at IKEA as a Customer Service Associate according to 1 Glassdoor interviews include:
Skills test: 25%
Phone interview: 25%
One on one interview: 25%
Background check: 25%
Here are the most commonly searched roles for interview reports -
It was a walk in interview, where we had to wait in line and say what position you were interested in. After choosing, I waited for my chance to speak with the hiring manager.
Interview questions [1]
Question 1
Tell me about a time you dealt with a difficult customer.
You sit with a manager and they ask you questions about your past job experiences and other questions and then ask you take drug test if you pass. There is also a phone interview before the interview to determine if you go in for the job interview.
Interview questions [1]
Question 1
Describe a time where you noticed something and fixed it
I applied online. I interviewed at IKEA (Cardiff, Wales)
Interview
Informal relaxed chat, they ask questions based on their values so make sure you talk about them in your answers, I had a video based interview before a face to face interview with one of the team leaders