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      IKEA

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      Customer Service Leader Interview

      Sep 12, 2019
      Anonymous interview candidate
      Atlanta, GA

      Other Customer Service Leader interview reviews for IKEA

      Customer Service Leader Interview

      Sep 4, 2020
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at IKEA (Atlanta, GA) in Sep 2019

      Interview

      I am currently in the multi stage process of interviewing with IKEA. I had a telephone interview with Ralph from the corporate office who was very delightful and informative. I was expecting the usual barrage of “tell me about...” questions but it was instead more conversational - to the point that I felt I had a good understanding of the company’s culture and needs and he had and understanding of what I can contribute to that. I left the interview feeling very hopeful and excited about the opportunity to join the team. No offer as yet but I am hopeful.

      Interview questions [1]

      Question 1

      I have your resume. Tell me about yourself.
      1 Answer
      avatar
      IKEA response
      6y
      Thank you so much for taking the time for sharing your valuable feedback. I'll be happy to relay the positive experience you had with the recruiter. We are constantly striving to improve and take pride in providing positive experiences to applicants.

      Application

      I applied online. The process took 2 weeks. I interviewed at IKEA in Sep 2020

      Interview

      The recruiter was very accessible and she seemed like she really wanted me to succeed in the process. The interview with the hiring manager was conducted via video conference but it was still a wonderful experience like it was in person.

      Interview questions [1]

      Question 1

      Tell us about a time you received difficult feedback. What did you do? How did you respond?
      Answer question

      Customer Service Lead Interview

      Sep 24, 2019
      Anonymous employee
      Columbus, OH
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at IKEA (Columbus, OH) in Sep 2019

      Interview

      I first spoke with a recruiter from IKEA via phone. She then set up an interview in the store with management. The interviews helped both me and the interviewer explore the possibilities of the position working for both of us. Then entire process was a positive one.

      Interview questions [1]

      Question 1

      How past experience would help with current position I applied for.
      Answer question