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      IKEA

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      Call Center Agent Interview

      Apr 7, 2016
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied through a staffing agency. I interviewed at IKEA

      Interview

      Done online. interviewer did not fully answer basic questions about job. wanted me to scan and e-mail him a cashiers check for $10 to pay for training materials and software before he would "attach me to my training supervisor" to continue hiring process. I was uncomfortable with process. did not pursue job.

      Interview questions [1]

      Question 1

      to describe myself
      1 Answer
      3

      Other Call Center Agent interview reviews for IKEA

      Call Center Agent Interview

      Sep 18, 2018
      Anonymous employee
      Lake Forest, CA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a staffing agency. The process took 3 weeks. I interviewed at IKEA (Lake Forest, CA) in Jun 2018

      Interview

      Phone interview then a in person interview. Was required to go to Lake Forest to the staffing agency to get drug tested and apply. It was a fairly average interview process and included everything expected for a job interview.

      Interview questions [1]

      Question 1

      How would you deal with an escalated customer? Describe a time you went beyond expectations at a previous job to provide outstanding customer service.
      Answer question