Glassdoor users rated their interview experience at ICNA Relief USA as 100% positive with a difficulty rating score of 3 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Donor Engagement Representative and rated their interviews as the hardest, whereas interviews for Donor Engagement Representative and roles were rated as the easiest.
The hiring process at ICNA Relief USA takes an average of 3 days when considering 1 user submitted interviews across all job titles. Candidates applying for Donor Engagement Representative had the quickest hiring process (on average 3 days), whereas Donor Engagement Representative roles had the slowest hiring process (on average 3 days).
They never replied to anything on in the application process it is sad to see because they promised a response. I would tell management to be more transparent on there dealings.
I applied online. The process took 3 days. I interviewed at ICNA Relief USA (Windsor, ON) in Jan 2022
Interview
It was smooth and really good. I was asked about other work experience related to communication on calls. Any customer service experiences. Current place and education. Where I am located and if I am a team player? All the basic questions just to get a better understanding of you
Interview questions [1]
Question 1
Do you have any previous experience in customer call service?