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      HiBob

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      Customer Support Interview

      Nov 14, 2025
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at HiBob in Oct 2025

      Interview

      I was invited to a one way interview as the first round. I normally bring with me about ten questions to ask the recruiter and have a strategy for how I can try and lead the conversation when it comes to interview. I found that the rigid four video questions that were asked of me were not enough to properly understand my skills and experience. I was able to discern perhaps I didn't have enough experience with specific products, however, I knew that I had relevant industry experience which would've put myself leagues ahead of the other candidates. I received a generic rejection email afterward advising that it was not because of me as a person. I know for a fact that the 1 way video interviews is to allow recruiters and hiring managers to be able to filter out older people, women and coloured candidates, so I know this was a generic email. I would be understanding of 1 way interviews if it was the final round and gave me some brain crunch questions rather than questions like tell me about yourself.

      Interview questions [1]

      Question 1

      Tell me about yourself What software do you know How do you handle multiple tasks at once
      Answer question
      avatar
      HiBob response
      6mo
      Thank you for taking the time to share your experience. We take concerns about fairness and inclusivity very seriously. All candidates are evaluated against the requirements of the role, and we continuously review our processes to ensure they remain equitable and respectful for everyone. We appreciate your feedback on the format and questions, it helps us continue improving the candidate experience. Thank you again for engaging with our process, and we wish you all the best in your ongoing search.

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