1w
Thank you so much for taking the time to share this - it genuinely means a lot, and feedback like yours is exactly how we get better.
We're really sorry you felt caught off guard going into the interview. That's completely on us, and not the experience we want anyone to have. Clear, honest prep guidance is something we care about deeply, and we'll be taking a hard look at how we set expectations ahead of interviews moving forward.
Regardless of how things turn out, we want every person who comes through our process to walk away feeling respected and well-informed, and it sounds like we fell short of that here. We appreciate you being candid with us.
Wishing you all the best, and thanks again for helping us grow.
