I applied online. The process took 2 weeks. I interviewed at HSBC in Nov 2009
Interview
Within days of applying online, I was contacted. I was told that I would be called back for a phone interview a few days later. After the phone interview, I was told to come to an open house. At the open house, I took a tour of the facility. I also had two different interviews with two of the call center managers. Everyone seemed to enjoy their job. The very next day after the open house, I was called and offered the job. I was told within 48 hours, I needed to have my drug testing and fingerprinting done.
Interview questions [1]
Question 1
Tell me a time when you were unable to overcome an obstacle? How did you handle the situation?
Submit online application and passed online simulation, similar to what role would entail. Had a telephone interview, then in person interview at the building. Interview was okay but started late and felt rushed. Completed online based interview. Lengthy process for minimum salary, and long hours. Took 14 days to hear back. Not worth the hassle
I was invited to do an online assessment that was about answering a fake call from a customer and helping them through a banking problem they were having, then a screening call, finally an in-person interview
Easy enough , staff nice , star questions , be confident , make eye contact , be enthusiastic show skills , enjoy it , try hard . Ask questions like a typical day
