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      HSBC

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      Senior Account Manager Interview

      Aug 28, 2024
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at HSBC in Aug 2024

      Interview

      A month after applying, I received a screening call. During the call, the recruiter asked about my eligibility to work in the UK and my experience or qualifications in finance. A few hours later, I was sent a link for a recorded video interview. A week after submitting the video interview, I emailed to follow up on the application process. However, the recruiter responded by asking the same questions of the screening call. After ten days, I sent another follow-up email. The next day, I received an automated rejection email. Overall, this was the worst interview I've ever experienced. The recruiter asked questions that could have been avoided if they had simply read my CV and focused on more specific details. Asking someone who has lived and worked in the UK for 10 years and is currently studying at a UK university if they have the right to work here demonstrates a lack of competence and attention to detail. Repeating the same screening interview questions in response to a follow-up email asking about the interview outcome reveals a superficial approach to the job and damages the company's reputation. Asking the right questions and paying closer attention to the work would save time for everyone involved. If a native speaker with over 15 years of experience as an account manager and accounting qualifications is not suitable, it would have been more professional to provide more detailed feedback rather than an automated email.

      Interview questions [1]

      Question 1

      How you can communicate to a customer about an improvement in the system.
      Answer question

      Other Senior Account Manager interview reviews for HSBC

      Senior Account Manager Interview

      Aug 22, 2024
      Anonymous interview candidate
      Edinburgh, Scotland
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at HSBC (Edinburgh, Scotland) in Jul 2024

      Interview

      Received a surprise screening call from HR, prior to a professional interview. Didn't expect to provide salary expectations at such an early stage and with no warning of getting a call.

      Interview questions [1]

      Question 1

      What are you salary expectations?
      Answer question

      Senior Customer Service Representative Interview

      Jul 31, 2017
      Anonymous interview candidate
      Toronto, ON
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at HSBC (Toronto, ON) in Jul 2017

      Interview

      I applied for HSBC online, the interview process consisted of 1 phone screening (regular questions, expectations), 1 web screening questionnaire (customer facing questions), 1 30 min in person interviews (Long list of questions)

      Interview questions [1]

      Question 1

      Why do you want to join HSBC?
      Answer question

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