HSBC Finance Graduate Development Program interview questions

I had phone interview with Recruitment Coordinator. The interview was short, and most of them are behavior questions. She explained the position and asked if I am good at Microsoft suite and if I am willing to take the exam on excel. The interview went about 20 minutes, and expect to give examples on behavior questions.

Phone interview that was very dry. The woman clearly read off of a piece of paper and the questions were long which made it tough to answer the entire question because you forgot the beginning by the end