I applied online. The process took 3 weeks. I interviewed at HKT Teleservices (Manila, Manila) in Oct 2020
Interview
It was straight forward about matching my skills with the job position needs. The interviewer was professional and respecful, the interview was about job matters, nothing personal. It was short and in 2 stages only, aside of the specific skills examination which also were straight forward.
Interview questions [1]
Question 1
How comfortable do you feel working with customers with different moods and pace?
I applied online. The process took 2 weeks. I interviewed at HKT Teleservices (Tung Chung) in Feb 2019
Interview
-Interview about your CV and special experiences at college
-short written test
-basically you need to write as formal as you could since the job is mainly about giving instructions to CS team to follow
Interview questions [1]
Question 1
Why do you think you are suitable for this position?
I applied in-person. The process took 1 day. I interviewed at HKT Teleservices
Interview
It was an open interview. I arrived to the main office where I had to submit availability request followed by a typing test and than an in person interview asking about my previous work with customer service. It was a really quick interview than I was offered the job as soon as we finished in person.
Interview questions [1]
Question 1
If I was able to adhere to a set schedule with the hours 5:00 PM to 12:00 AM