First I was invited to a group interview where we each went around briefly introduced ourselves then were given a number of tasks related to customer-based scenarios and how we would tackle them as a sales advisor as well as creating a collage related to fashion in mini-teams. This process took around an hour. I was then invited to a solo interview which took about 5-10 minutes the questions were pretty generic but I didn't have good answers due to it being my first interview and my nerves got the better of my judgement and choice of words.

Group interview with like 8 peoples - 3 facts about yourself - define fashion and ur own style - why H&M Then group activities - list of scenarios and prioritise 3 - list of scenarios and dress up an individual Then fill in form of availability and contact info.