I applied online. The process took 1+ week. I interviewed at H&M (Philadelphia, PA) in Aug 2019
Interview
Applied online on a Friday night for a job opportunity for a new store, which is opening in September. Got a call from the hiring manager on Monday morning inviting me to a group interview being held on the upcoming Saturday, and then promptly asked about my availability and why I was interested in the job..
Group interview, led by both the hiring manager and branch manager, involved working with other applicants doing specific activities to assess our attention to detail and customer service skills, and then shortly afterwards, a solo interview is held, where we further talk about availability, wage, and skill/experience related questions.
At the end of it all, the managers say they will let me know within the next two weeks whether or not I got the job.
Got a call from the hiring manager on Sunday (literally the very next day) to come in Monday (the day of this post), presumably to answer more questions about my experience and skill. Turned out, it was just to offer me the job on the spot.
Interview questions [2]
Question 1
What are the required qualities you would like in a leader? And give an example of how you have exhibited those very qualities in your past experience.
Have you ever had an experience, as a customer, with an employee in a store that was negative? How would you have done in that scenario had the roles had been reversed?
I interviewed at H&M (London, England) in Jun 2026
Interview
Group interview with like 8 peoples
- 3 facts about yourself
- define fashion and ur own style
- why H&M
Then group activities
- list of scenarios and prioritise 3
- list of scenarios and dress up an individual
Then fill in form of availability and contact info.
I applied online. I interviewed at H&M (Dundalk) in Mar 2026
Interview
It was lovely, very interactive. Getting to meet new people, seeing the H&M store was really nice. The supervisor was really professional and warm. First we got to know each other, then did a question and answers round with everyone, situation based, customer service based, questions to display your skills etc, talking about H&M values and then we had a group task, to come with a outfit based on the provided situation.