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      Help Desk Interview

      Aug 7, 2014
      Anonymous interview candidate
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 1 week. I interviewed at Glassdoor

      Interview

      During the face to face interview I was told to find servers on the network with a broken computer and no information on the network architecture. I wasn't asked any questions on my background or skill. I normally like skill based interviews but navigating in the dark isn't my forte. I was an inexperienced student at the time but I still felt like I was far more experienced than the job description and the offering.

      Interview questions [1]

      Question 1

      It was difficult because there was absolutely no reference on how the server infrastructure was set up. Do I ssh in? can I run a network scan? Is there an IP address range or a VLan setup? can I google it? were some questions i asked. I can tell that the guy interviewing me was not willing to provide the tools necessary to complete this task. I'd rather had used my own linux computer than the crappy windows pc he handed me.
      1 Answer

      Other Help Desk interview reviews for Glassdoor

      Help Desk Interview

      Feb 14, 2014
      Anonymous interview candidate
      Sausalito, CA
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 4 days. I interviewed at Glassdoor (Sausalito, CA) in Feb 2014

      Interview

      I applied on LinkedIn (I think not sure). They sent an email and asked when I could do a phone interview.

      Interview questions [1]

      Question 1

      Very technical
      Answer question