I applied online. The process took 1 week. I interviewed at General Dynamics Information Technology (Lawrence, KS) in Jul 2015
Interview
General interview questions, a script to read, a simple problem solving task. The problem solving task was pretty basic, just drawing lines to connect related objects and circling the odd object out of groups of three. Was one-on-one, but overall there were three employees who each took turns with different parts of the interview process.
Interview questions [1]
Question 1
How would you handle a difficult caller?
How would you handle having information that you cannot reveal to caller?
How would you function as part of a team to create and shape processes?
I applied online. I interviewed at General Dynamics Information Technology
Interview
It was just a call confirming that I had a high school degree, and that I was willing to take a drug test and background check as well as informing me of the position.
I applied online. The process took 1 week. I interviewed at General Dynamics Information Technology (Chicago, IL) in Feb 2022
Interview
The interview process was fair, normal STAR method questions and tell me about yourself and why we are a good fit for you questions. Only one phone screening and one person interview
Interview questions [1]
Question 1
Tell me about a time you had a disagreement with a customer.
I applied online. The process took 4 weeks. I interviewed at General Dynamics Information Technology (Barbourville, KY)
Interview
Takes about a month give or take. Apply online and upload resume. Human Resources makes contact in a week or two usually by email. You check in with security and HR escorts you to a room to take simulation test calls. A background packet is mailed to you for personal references and questions about security potential. Another interview is scheduled for one on one interview. If accepted an FBI agent interview is conducted to discuss any issues in background check and if you could be compromised. I found everyone very pleasant and friendly.
Interview questions [2]
Question 1
Have you ever had any conflict with other employees at you previous position, and what was the result?
Tell me about you previous role and how you believe it applies to customer service.
Why did you leave your last position?