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      Cadet Home Theater Technician Interview

      Jun 27, 2013
      Anonymous employee
      Dallas, TX
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Geek Squad (Dallas, TX) in Jun 2013

      Interview

      I put in an application on Indeed. I finished the questionnaire, which was incredibly easy. I heard that you need to either select strongly agree or strongly disagree. I did that for just about all the answers. I got a call 3 days later for a phone interview to be scheduled. I scheduled it to be on a Monday at 5:30. No one called, so I was a little concerned. The HR lady that set it all up had already left for the day, so I left a message. She called me early the next morning. She apologized for the managers and set up another interview later that day. There was a conference call that could either be done via webcam or cellphone. I spoke to two deputy field marshals. There were no technical questions what so ever. Only 4 questions that pertained to my past experiences with co-worker and customer relations. They asked questions like: If you had an issue with one of your co-workers, how would you handle it? How would you handle an angry customer? How you take on responsibility when you were clearly overwhelmed? For every question, you want to give a clear defined example without any rambling. You can always add to this or make up for it later in the interview. You do need to know when to stop talking though. After every question is answered, there is a long pause where the interviewers will be writing down notes. It's a little awkward, but keep a smile on your face anyway (it helps lessen the awkwardness). The end of the interview was pretty open so I could ask a bunch of questions and also give them a better idea of my skills and what I could bring to the table. I was passionate and eager, so I asked them lots of questions: What do you like most/worst about your job? If you could change anything, what would it be? What's the training/education like? How would one go about getting promotions? What is a regular work week like, and is there regular overtime? Did you have any more questions about my background/qualifications? By asking these questions, you are showing lots of interest and making them feel like you genuinely care about getting this position as opposed to someone just getting a check. Use lots of positive feedback words (Awesome!/ that sounds great!/ That's exactly what I was hoping for). 8 days later, I received the offer from one of my interviewers for a full-time position.

      Interview questions [1]

      Question 1

      What was one instance where you had to go above and beyond what was expected of you?
      1 Answer
      6

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