- Gathered and analyzed user requirements through interviews and documentation reviews to define clear system specifications. - Designed UI/UX mockups to visualize features and improve user experience across platforms. - Created comprehensive system blueprints and workflows to serve as references for development and testing teams. - Authored detailed Functional Specification Documents (FSD) to translate business needs into technical requirements. - Collaborated closely with developers to ensure accurate implementation of features according to specifications and resolve issues during development cycles.