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      Garmin

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      Customer Support Specialist Interview

      Aug 24, 2020
      Anonymous interview candidate
      Lenexa, KS
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Garmin (Lenexa, KS) in Jul 2020

      Interview

      First interview was over the phone with two different people. Was very easy and conversational. More just about getting an understanding of me and my resume and if I was interested in the job. Second Interview was in person with two people, different from the first phone interview. Questions were more difficult and surrounding very specific circumstances. They wanted very direct examples.

      Interview questions [1]

      Question 1

      Tell us about a particular time you had difficulties with a customer and how you overcame that
      Answer question

      Other Customer Support Specialist interview reviews for Garmin

      Customer Support Specialist Interview

      May 7, 2021
      Anonymous interview candidate
      Scottsdale, AZ
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 1 day. I interviewed at Garmin (Scottsdale, AZ) in Sep 2020

      Interview

      Had a one hour phone interview with recruiter. Questions were basic regarding work ethic, work history, and some minor technical questions. Second interview was with direct manager.

      Interview questions [1]

      Question 1

      Have you used our software and products?
      1 Answer

      Customer Support Specialist Interview

      Oct 10, 2014
      Anonymous interview candidate
      Salem, OR
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 5 days. I interviewed at Garmin (Salem, OR) in Oct 2014

      Interview

      Interview lasted about 45 minutes. Be careful how you answer your questions as the person who interviewed me took what I said out of context. When asked my favorite part of my last job I advised that since I worked from home I enjoyed that I was not micromanaged and that it allowed me to flourish creatively. At the end of the interview he summarized that I do not like to be managed and that I do not enjoy working as a team. I am not sure how he got that out of what I said so it is obviously a diluted interview process.

      Interview questions [1]

      Question 1

      Explain what you would do if someone calls you with an error code.
      1 Answer
      1

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