EDOT interview questions

1. What experience do you have with troubleshooting software and hardware issues? 2. What steps do you take to understand and solve technical issues while communicating with non-technical customers? 3. How do you prioritize and manage your workload when you have multiple open tickets? 4. What do you think are the most common technical issues customers experience and how do you resolve them?

the interview was easy, not as difficult as i had in different company. but the progress is very slow, even need about a month after final interview you will get offer