I applied online. The process took 2 days. I interviewed at Dell Technologies (Halifax, NS) in Jan 2016
Interview
1st Telephone Interview by Recruiter, 2nd on site - series of Lab Scenarios to complete ranging in difficulty. The recruiter asked basic questions on where and when employed and why wanting to leave. Scenarios were all based on Microsoft Windows platforms.
Interview questions [1]
Question 1
How to determine why a user wasn't able to access their email from Outlook.
It was quite candid, asked about projects. Asked whether I am comfortable in working in night shift. Gave a complete scenario based question of a tech support, mentioned about customer empathy
I interviewed at Dell Technologies (Gurgaon, Haryana)
Interview
Very smooth interview process. The interview process was smooth, well organized, and professional. Communication was clear, interviewers were respectful, and each stage felt structured. Overall, it was a positive, efficient, and welcoming experience.
The interview process will consist of a single round, during which you will be expected to engage with two to three other interviewers simultaneously. The questions posed will primarily focus on your ability to manage and handle tasks effectively in a work environment. This format is designed to assess not only your individual skills and competencies but also your ability to collaborate and communicate with others under pressure. Be prepared to provide detailed examples and demonstrate your problem-solving abilities as you navigate through the interview.