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      David's Bridal

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      Customer Service Representative Interview

      Sep 28, 2018
      Anonymous interview candidate
      Orlando, FL
      Declined offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at David's Bridal (Orlando, FL) in Sep 2018

      Interview

      The interview process was strange. I was only looking for part time work since I have another job. I was asked to come in for a group interview and was the only person there. It didn't seem to go well, the first thing the manager said was she needed weekends and I couldn't do that. She told (didn't ask) me to come back the next day for a second interview. I wasn't available so I scheduled for 2 days later. The peson supposed to be interviewing me didn't know she had an interview, and the manager I had met 2 days earlier was leaving as I was entering. I spent about 10 minutes waiting (both times) to be interviewed. The second interview there were no questions asked, not even a "when can you start" there was just a brief introduciton to someone els eas "my new CSR" then said "great so you can start Monday at Noon, it was great to meet you, see you Monday at Noon." No questions, no real job offer, no salary discussion nothing...

      Interview questions [1]

      Question 1

      How would you handle a difficult bride?
      Answer question

      Other Customer Service Representative interview reviews for David's Bridal

      Customer Service Representative (CSR) Interview

      Mar 9, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at David's Bridal

      Interview

      Easy process but took 2-3 average weeks to hear back from employer. They will ask you about tell me about a time but overall is a very easy interview process

      Interview questions [1]

      Question 1

      How you manage a good customer experience
      Answer question

      Customer Service Representative (CSR) Interview

      Aug 13, 2024
      Anonymous employee
      Austin, TX
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 days. I interviewed at David's Bridal (Austin, TX) in Aug 2024

      Interview

      It was a very straightforward and standard interview. Lots of the questions involved previous work experience, skills, and abilities that would be relevant to the position in question. It was one on one, directly with the store manager. It’s an overall very relaxed, professional setting.

      Interview questions [1]

      Question 1

      In your history, working in customer service, what is one memorable moment, where you faced a challenge and were able to succeed in resolving the issue at hand?
      Answer question

      Customer Service Representative (CSR) Interview

      Sep 8, 2023
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at David's Bridal

      Interview

      Simple! Manager knew what she was looking for and did not mind that I needed weekends only employment. There was only one interview since I was hired on the spot and started working 2 weeks later.

      Interview questions [1]

      Question 1

      How do you handle stress gill customer situations
      Answer question
      1

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