I applied in-person. The process took 1 week. I interviewed at Convergys (Tucson, AZ) in Jan 2016
Interview
They asked about my general job background, location, desired salary, previous call center history. They did a background check and drug test. It was all coveted within a week's time. Very professional, and only took two separate meetings
Interview questions [1]
Question 1
Do you have any background in customer service or working in call centers
I applied in-person. The process took 1 day. I interviewed at Convergys (Tucson, AZ) in Feb 2014
Interview
Since I was interested in transferring within Convergys from my Technical Support position in the Comcast Program to the Walgreens Program, the interview process was short and included only a handful of questions.
Interview questions [1]
Question 1
I was asked why I wanted to work in the Walgreens Program.