Working at Convergys | Glassdoor.ca

Convergys Overview

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Cincinnati, OH (US)
10000+ employees
Concentrix
1998
Company - Public (CVG)
Staffing & Outsourcing
$2 to $5 billion (CAD) per year
Unknown
Great experiences don't happen by chance. They are the result of inspired thinking and design that transforms the mundane into something memorable.

Convergys is the world leader in customer experience outsourcing. We infuse innovation ... Read more

Convergys Reviews

  • "Customer care SXM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Care Representative
    Current Employee - Customer Care Representative
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Convergys full-time (More than a year)

    Pros

    You get what you put into the job. The training is great and the hours are flexable. If you work hard it will be noticed and you will be rewarded and the benifits are fantastic

    Cons

    Its a call center and you will always have your bad days

    Advice to Management

    Have lockers in the building that people can keep stuff in long term and not only day to day.

See All 5,386 Reviews

Convergys Photos

Convergys photo of: Cincy Office
Convergys photo of: convergys
Convergys photo of: Sewer
Convergys photo of: Screening area for applicants
Convergys photo of: Nuvali, Convergys
Convergys photo of: During Learning Lab Graduation (same BDay Celeb)
See All PhotosSee All

Convergys Interviews

Experience

Experience
61%
22%
17%

Getting an Interview

Getting an Interview
58%
14%
10%
9
5
3
1

Difficulty

2.2
Average

Difficulty

Hard
Average
Easy
  1. Helpful (2)  

    Conseiller Client Interview

    Anonymous Employee in Tunis, TX (US)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2+ months. I interviewed at Convergys (Tunis, TX (US)).

    Interview

    J'ai commencer par me presenter et parler de mon experience professionnelle, puis j'ai prouver la raison pour laquelle j'ai choisi de travailler dans Convergys. Enfin, on a negocier le salaire et le temps du travailler. j'ai proposer le service Orange pour travailler avec car j'ai deja une experience de travail avec eux.

    Interview Questions

    • Pourquoi j'ai choisi de travailler chez Convergys?   1 Answer
See All 1,216 Interviews

Convergys Awards & Accolades

  • Top 100 Remote Work, FlexJobs, 2015
  • Top Ten Employers, VetFriendly, 2014
See More

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