I applied through a recruiter. The process took 2 weeks. I interviewed at Concentrix (Cairo, Cairo Governorate) in Oct 2023
Interview
It was average, started with call with the recruiter then we had assessment on Excel to evaluate the analytics skills and some technical skills on NPS, FCR, and Resolution rate and provide some recommendations then the final interview with the hiring managers
Interview questions [1]
Question 1
How do you communicate insights with non-technical management members?