I applied online. I interviewed at Concentrix (Fortaleza, Ceará) in Mar 2020
Interview
A entrevista é realizada por fases, inicialmente o recrutador(a) passa informações sobre a empresa e a função. A 1 fase é realizado uma prova de conhecimentos básicos (português, matemática, lógica e redação). A redação é sobre como você responderia/resolveria a reclamação de um cliente por e-mail. Quando o tempo da prova acaba o recrutador(a) recolhe as provas e aguardamos os nomes que foram selecionados para a fase seguinte. A 2 fase é marcada para o dia seguinte e é uma conversa individual com o coordenador(a).
Positive experience
Average interview
Application
I interviewed at Concentrix (Cape Town)
Interview
Very simple and straightforward. They were relaxed and easy to speak with. Had a fun time with guessing an item which was a kitchen appliance, this served as a base to a successful interview.
Interview questions [1]
Question 1
They asked if I had experience with troubleshooting different types of technical issues.
It was a very easy process with some tests for Typing speeds and internet availability. It was then followed by an AI interview process where we would video our responses.
They make you do all these assessments just for them to deny you. I applied multiple times even though I have the qualifications and still denied. The pay is very cheap as well. Should not have all these assessments and stuff for the little pay
