I applied through a staffing agency. The process took 1 week. I interviewed at Concentrix (Pune) in Aug 2023
Interview
The recruiters and HR use coercive methods to make you to submit all documents, sign a bond with a huge money and then if you don't join them, then will spoil you career by forcefully creating an emoloyee ID and a PF account for you that will jeopardise any future BGV for you. This is even if you havn't taken any money from them in terms of salary or undergone a so called training. They will not respond to any emails or even answer phone calls. Please beware of this company.
Apply-Brief Skills Assessment(Personality tests and number matching)-Job-specific assessment(computer literacy,svar spoken English, typing, and email writing test)-Phone call Interview(The interviewer asked me about basic customer service/tech support questions. The interviewer was really good, listened to my answers without interruption)
I applied online. I interviewed at Concentrix (Toronto, ON)
Interview
The process is easy overall just score good on there basic tests, the overall process is time consuming, and always when given a choice for interview try to select the most closest date they have batches of hiring and might not hire later
Interview questions [1]
Question 1
Scenario based question like if customer is angry how will you handle the customer
Couple of assesment and then 2 rounds of virtual interview. First round lasted for one hour. General questions easy to answer In the second round/final round more situation based questions.
Interview questions [1]
Question 1
Tell me about yourself. Tell me about a difficult customer
