I applied online. I interviewed at Concentrix (Toronto, ON) in May 2020
Interview
Several online forms to fill out, a video interview, then really straight forward interview with the recruriter. If you are being accepted you usually are told by the end of the interview.
Interview questions [1]
Question 1
Are you able to work between the ours of 7am and 11pm CST?
It was quick and smooth… however it took some time from offer letter to actual start
It was actually a remote interview, already programmed so no physical interviewer… just you being on camera and answering all the questions ..
Interview questions [1]
Question 1
How to guide a customer who had issues with device… their device wasn’t powering on
If you have a good communication skill you may crack it.
They will check your customer service skills such as empathy, patience, problem solving adaptability, time management etc
Interviewers are very friendly and personally I never had a bad experience.
I applied online. I interviewed at Concentrix (Belleville, ON) in Aug 2023
Interview
The interview process at the time was very quick, friendly faces and accommodating. Its not a bad place for starters. The interviewers were open to questions and some would get you comfortable during the process
