I applied online. The process took 5 days. I interviewed at Concentrix (Greenville, SC) in Feb 2015
Interview
Very laid back interview. Operations Manager dressed casual, jeans & tennis shoes. Outlined rules and regulations during interview. Explained bonus and how to qualify for monthly and quarterly bonus. Was able to observe call center floor during interview.He was friendly and personable. Answered all my questions and concerns. Explained hiring process and training classes. Explained schedule and how stack ranking worked.
Very simple and straightforward. They were relaxed and easy to speak with. Had a fun time with guessing an item which was a kitchen appliance, this served as a base to a successful interview.
Interview questions [1]
Question 1
They asked if I had experience with troubleshooting different types of technical issues.
It was a very easy process with some tests for Typing speeds and internet availability. It was then followed by an AI interview process where we would video our responses.
They make you do all these assessments just for them to deny you. I applied multiple times even though I have the qualifications and still denied. The pay is very cheap as well. Should not have all these assessments and stuff for the little pay
2
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