I applied online. The process took 2 weeks. I interviewed at Concentrix (Bogotá, Bogota) in Sep 2021
Interview
General questions to check english level, nothing technical nor difficult. They do afterwards an internview with a psycologist and a manager from the campaign. It is normally a role play where they pretend to be a customer and you need to play as a cs rep
Very simple and straightforward. They were relaxed and easy to speak with. Had a fun time with guessing an item which was a kitchen appliance, this served as a base to a successful interview.
Interview questions [1]
Question 1
They asked if I had experience with troubleshooting different types of technical issues.
It was a very easy process with some tests for Typing speeds and internet availability. It was then followed by an AI interview process where we would video our responses.
They make you do all these assessments just for them to deny you. I applied multiple times even though I have the qualifications and still denied. The pay is very cheap as well. Should not have all these assessments and stuff for the little pay
2
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