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      Customer Support Specialist Interview

      Oct 12, 2024
      Anonymous interview candidate
      Vancouver, BC
      No offer
      Neutral experience
      Average interview

      Application

      I interviewed at Clio (Vancouver, BC)

      Interview

      Three interview rounds in person. Hands on challenge as well during the second round. Some open ended theoretical questions to see how you think and your approach to perform solving.

      Interview questions [1]

      Question 1

      Describe a project where you worked in a team. What was your role?
      Answer question
      1

      Other Customer Support Specialist interview reviews for Clio

      Customer Support Specialist Interview

      Apr 28, 2024
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 1 week. I interviewed at Clio in Apr 2024

      Interview

      Had the first session over the phone, which lasted about 30 minutes, next I was scheduled for a panel interview with 3 people. A normal type of interview. Normal question suited to the role, few scenario based questions . Got a success mail that same day.
      avatar
      Clio response
      2y
      Thank you for taking the time to write a review. Congratulations on accepting a position to join our Customer Support Team!

      Customer Support Specialist Interview

      Jun 24, 2026
      Anonymous interview candidate
      Toronto, ON
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied in-person. I interviewed at Clio (Toronto, ON) in Jan 2024

      Interview

      Applied online and heard back within a week. The process consisted of an initial recruiter phone screen (30 minutes), a panel interview with members of the support team, and a final interview focused on problem-solving and culture fit. I was also given a practical support scenario to work through. The entire process took about 2–3 weeks.

      Interview questions [1]

      Question 1

      How would you handle an upset customer?
      1 Answer