I applied through a recruiter. The process took 2 weeks. I interviewed at Chubb (Chesapeake, VA) in Feb 2015
Interview
A Chubb recruiter contacted me for the phone interview and since I already had claims experience just moved me on to the face to face.
The face to face was in front of a panel of 3 managers. It was pretty straight forward and they literally had a 10 page sheet of questions to fill out. At the end of the interview I asked if they thought I was a good fit because I'm fully qualified and I was told yes. However, I waited a week for them to contact me back and finally called them only to find out they passed me up. Not sure who else they would have found with my years of experience but it happens.
I interviewed with a manager and director. Very straight forward and fair questions. Friendly and attractive environment. Not too long. Quick decision. Easy hiring process. Good HR department representative. Smooth transition.
Interview questions [1]
Question 1
Please describe a time or instance when you had to solve a complex problem to satisfy an insured and a broker.
I got rejected right after the video interview invitation. I didn’t submit or request anything from HR after the initial phone call, and 2 hours later after the initial call, I received the rejection email from HR. This is purely unethical and unprofessional to reject a candidate without going through the interview process, in which Chubb has sent me a video interview reminder email after the rejection email. So…..please be careful if anyone gets an offer from this company, as they may highly reject any candidate in anytime, for no reason (even I chased calls for many times, still useless.)
Interview questions [1]
Question 1
(I got rejected, for no reason, after the interview invitation request)
I applied through an employee referral. I interviewed at Chubb (Simsbury, CT)
Interview
You meet with several people over the course of multiple interviews. I met with 4 people total, including a director. They ask a lot of questions pretty quickly in succession and really mine to get a feel for your personality, professionalism, and how empathetic you are.
Interview questions [1]
Question 1
They employ the STAR process. They ask a lot of questions to gauge how you will respond to sensitive claims such as sexual harassment, because you will represent the company being sued, not the employee filing the claim.