Chubb Reviews | Glassdoor.ca

Chubb Reviews

Updated 22 September, 2018
834 reviews

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3.2
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Chubb Chairman and CEO Evan Greenberg
Evan Greenberg
163 Ratings

834 Employee Reviews

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Pros
  • "The legacy Chubb company is more focused on work/life balance which is something the legacy ACE company lacked entirely" (in 91 reviews)

  • "Flexible work from home arrangements" (in 28 reviews)

Cons
More Pros and Cons

  1. Helpful (1)

    "Excellent!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Excellent staff engagement. CHUBB wants to to succeed and gives you the tools to do so.

    Cons

    Very low turnover means the job you want is unlikely to become vacant anytime soon


  2. Helpful (2)

    "Underwriter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Underwriter in Toronto, ON
    Current Employee - Underwriter in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Chubb full-time (More than 3 years)

    Pros

    Supportive management, collaborative workplace, flexible work environment and younger company

    Cons

    Promotions take a long time to develop and are very much dictated by Human Resources conception of what should happen across the company instead of per person.

  3. Helpful (4)

    "A once great company now in a downward spiral."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Toronto, ON
    Former Employee - Anonymous Employee in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Chubb full-time

    Pros

    At one time Chubb offered not just a pension plan but profit sharing and stock options for all. Take care of your people first and they will take care of you. One of the reasons people stayed on for a very long time and made Chubb an outstanding company.

    Cons

    That all changed and not just recently. They took away profit sharing so the higher ups can get a bigger piece of the pie. Stock options taken away because it was a good idea just to give that option to execs. Now the pension is going or gone not to mention the constant micro management.

    Advice to Management

    No advice, too many of them including the CIO, are incompetent. What you broke can never be fixed.


  4. Helpful (10)

    "Canadian IT Deparment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Professional in Toronto, ON
    Former Employee - IT Professional in Toronto, ON
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Chubb full-time (More than 5 years)

    Pros

    Work/life balance
    Ability to work from home
    Nice people to work with

    Cons

    Canadian CIO.
    This person is rude and angree all the time, does not know how to listen. CIO does not respect IT people opinion. If your opinion is different you will be fired. If you say 'no' you will be fired. Healthy discussions are not accepted.

    Advice to Management

    Advise to Canadian HR - open your eyes. The situation is not healthy. People with excellent knowledge of Chubb business are fired or left because of current CIO. How come no one ever talk to people to find the real reasons? It use to be the best place to work till this person took the ownership of the department. Wake up people.


  5. Helpful (6)

    "A culture of blame and fear within Canadian IT Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Toronto, ON
    Former Employee - Project Manager in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Chubb (Less than a year)

    Pros

    * Unlimited smoke breaks for those who require it
    * Hours are flexible you can show up when you want
    * Leadership on the same floor. Unlike others who do not sit with their teams
    * Additional flex days are great

    Cons

    * Hard work counts for nothing, its all about who you know and smoke with.
    * The level of micro management is off the chart,it is strongly discouraged to do anything without the entire IT leadership reviewing first (which often takes days for a simple change).
    * Lower level colleagues are great, but there is a big blame culture, nobody wants to sign off or make a decision without the one person at the top. If your project goes wrong the team quickly turn and begin to blame each other to shield themselves from the IT leadership.
    * The leadership for this department are very young and lack experience as managers, this shows when they are faced with challenges that requires professionalism and a level of finesse.
    * The team is constantly putting up roadblocks to avoid allowing the US to implement global initiatives for the better of the company.
    * If you do not conform or you have a different opinion then you are outcast from the clique at the top, you will find yourself singled out and outcast as the cool kids are given over the top recognition and move up.

    Advice to Management

    Chubb how have you allowed things in this department to get this bad? Why are Canadian HR not taking the feedback of those who have left previously and working on this department? Your top IT talent is swiftly leaving and this is acceptable?

    If something isnt done soon you're going to find yourself using more kids as fillers in IT leadership as all of the experienced professionals will leave.


  6. Helpful (9)

    "IT deparment (Toronto) is by far the worst place I have ever worked"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Developer in Toronto, ON
    Former Employee - IT Developer in Toronto, ON
    Doesn't Recommend
    Disapproves of CEO

    I worked at Chubb full-time (More than 5 years)

    Pros

    -Work from Home option 2 to 3 days a week
    -Flexible working hours
    -Extremely talented project teams
    -Close to union station

    Cons

    -A lot of favoritism in the IT department. Employees with very little experience are promoted every year while the experienced talented staff is getting demoted ( or as they would call it restructuring). Promotions are based on CIOs favorites and all loud Ryerson/Wilfred Laurier grads are becoming supervisors here.
    -No recognition for efforts you put in.
    -Politics in IT department is off the roof. If you socialize and befriend the right people , you can go places here as talent really has no significance.
    -Micromanagement in each step you perform in the project.
    -Project Strategy keeps changing every day and its very hard for project teams to realign and work with changes everyday. Projects are brought back in scope and then put on hold very often.
    -No respect for the people they hire. Management hires and fires people before even seeing their potential.
    -Absolutely no diversity on the floor.
    -As some other people have mentioned in their review, it is true that CIO is definitely the reason for a lot of people leaving. Very bad attitude and a very bad example of leadership.
    -Management engages in a lot of gossip and bad mouthing employees behind their backs.

    Advice to Management

    The IT department is definitely one of the worst places to work at. The quality of work is good but the management needs to be changed in order to retain talent. HR needs to take action as many people who have left have provided them with the feedback they need to improve the situation.


  7. "Okay to work at"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chubb full-time

    Pros

    good co workers, good location

    Cons

    poor training, and management style

    Advice to Management

    Invest more in your employees, even if they're contractors

  8. Helpful (3)

    "Great place to work - but only if you fit into a narrow type of extroverted person."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Underwriter in Toronto, ON
    Former Employee - Underwriter in Toronto, ON
    Doesn't Recommend
    No opinion of CEO

    I worked at Chubb (More than a year)

    Pros

    The work as an Underwriter is good as Chubb's brand holds a lot of weight.

    Cons

    The people are for the most part nice, but the entire company is littered with young, loud-mouthed frat boys from University of Guelph or Wilfrid Laurier. EXTREMELY little cultural diversity on the floor. I can count on one hand the number of non-caucasian people.


  9. Helpful (9)

    "IT within Toronto Canada"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Project Manager in Toronto, ON
    Former Employee - IT Project Manager in Toronto, ON
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Chubb full-time (More than 3 years)

    Pros

    Some flexibility in working from home.
    Other departments aren't too demanding overall.
    Location is in the core.
    Pension is good.

    Cons

    Promotions handed out to juniors with a severe lack of experience, often managing more senior staff.
    Politics in the IT Department are at an all time high, a volatile environment to work in.
    CIO is harsh, and has a bad attitude trying to take on the global teams and arguing with other IT staff. Many staff have left because of this individual.

    Advice to Management

    Go and spend 5 minutes talking to staff in the IT department in Canada. Listen to them and gather feedback, enough is enough you must stop the revolving door because of one person at the top.


  10. Helpful (1)

    "Desapointed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Chubb full-time

    Pros

    I met great people, work and life balance is great, benefits are just ok...

    Cons

    Salary is not comparable to the rest of thr market, very conservative, very hard to get promoted, workload is endless and systems are not up to date.


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