I applied online. The process took 2 days. I interviewed at CVS Health (Rochester, NY) in Sep 2013
Interview
standard questions. pretty short and informal. i was brought up to the office and asked the basic questions. my main complaint or criticism of the process was they i had applied a lot earlier than i was asked to come in and interview- i believe 3/4 months. after the interview i was hired relatively quickly though, i believe i got a call back with an offer within 48 hours.
Interview process was not that bad. STAR questions. Did have 2 people there as well. Just general interview questions to get to know you and how you handle situations and scenarios. They also do pay attention to you speak as well
Interview questions [1]
Question 1
Describe a time when you had to handle a difficult call
I applied online. I interviewed at CVS Health (Richmond, VA) in Mar 2026
Interview
The interview process was very personable. The interviewer made me feel comfortable and gave good feedback throughout the interview. The interview was a good conversation, not a question/answer session. I appreciated the interaction.
Very formal with questions about customer care. Don’t need to have a medical background to apply. An interview with multiple managers makes the interview flow better and they ask different questions
