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      CVS Health

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      Account Manager Interview

      May 29, 2024
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at CVS Health in Mar 2024

      Interview

      So I applied for AM role and was told the role is on hold and that I will be contacted by the new HR rep as the present one was leaving whom was actually very nice to work with. So two weeks passed I followed up and still didn’t get a definitive answer if it’s on hold indefinitely as the other HR rep will reach out. As a candidate I think doing your due diligence as to reaching out every two weeks is not a bad thing. I got a call from the new HR rep at 8:30pm est to tell me that the role is no longer available and that I was reaching by out asking for an update a few times and that the assistant is just that and can’t help me. Her attitude was upset bc I reached out twice and the assistant forwarded her the email. Note, if the assistant forwarded you my email the first time you should have at least responded. I only had that assistant info as she was on the previous email so I wouldn’t know to contact the new rep which I was told since a month she will reach out. I find it so unprofessional to get a call at that time and then made it seem as if reaching out was a negative thing. My application still says under consideration so if it is no longer available I guess they should update it on their end? But the nerve. After waiting over two months and doing your due diligence in a timely manner. The job market is tough so it would be great if HR and those who need to communicate positive or negative news to candidates have some professionalism and understanding.

      Interview questions [1]

      Question 1

      Tell me how you prioritize tasks
      Answer question
      1

      Other Account Manager interview reviews for CVS Health

      Customer Service (CSR) Interview

      Jun 3, 2026
      Anonymous employee
      Fort Lauderdale, FL
      Accepted offer
      Negative experience
      Average interview

      Application

      I interviewed at CVS Health (Fort Lauderdale, FL)

      Interview

      Interview process was not that bad. STAR questions. Did have 2 people there as well. Just general interview questions to get to know you and how you handle situations and scenarios. They also do pay attention to you speak as well

      Interview questions [1]

      Question 1

      Describe a time when you had to handle a difficult call
      Answer question

      Customer Service Representative (CSR) Interview

      Mar 16, 2026
      Anonymous employee
      Richmond, VA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at CVS Health (Richmond, VA) in Mar 2026

      Interview

      The interview process was very personable. The interviewer made me feel comfortable and gave good feedback throughout the interview. The interview was a good conversation, not a question/answer session. I appreciated the interaction.

      Interview questions [1]

      Question 1

      Asked about previous job experience
      Answer question

      Account Manager Interview

      Jan 28, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at CVS Health

      Interview

      Very formal with questions about customer care. Don’t need to have a medical background to apply. An interview with multiple managers makes the interview flow better and they ask different questions

      Interview questions [1]

      Question 1

      How do you handle a client who is very needed
      Answer question

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