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      Booking.com

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      Customer Service Guest Executive Interview

      Jun 14, 2021
      Anonymous interview candidate
      London, England

      Other Customer Service Guest Executive interview reviews for Booking.com

      Customer Service Guest Executive Interview

      Nov 30, 2020
      Anonymous employee
      Toronto, ON
      Accepted offer
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Booking.com (London, England) in Dec 2019

      Interview

      Had first a call with a recruiter followed by some exercises using their online plateform to assess the abilities of the canditates. Fairly straight forward. If successful it is then followed by role-play and a language test at their office in London.

      Interview questions [1]

      Question 1

      Which shift would you want to take ?
      1 Answer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 2 months. I interviewed at Booking.com (Toronto, ON) in Jan 2020

      Interview

      I sent my resume, and they sent me and email with a link to do a test as next step. After that I received a call from HR and then a call to go to the office interview.

      Interview questions [1]

      Question 1

      Why do you think you are a good fit for this position?
      Answer question

      Customer Service Guest Executive Interview

      Mar 23, 2019
      Anonymous interview candidate
      Toronto, ON
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Booking.com (Toronto, ON) in Mar 2019

      Interview

      I applied online and had to do an English test and answer scenario questions which took about a hour to do. Few weeks later I had to do a phone interview and was invited to do an in-person interview. When you go to the office you will meet with other potential candidates where you'll talk and get to know one another. After you have to do another language test, then a tour of the whole office and finally the one-on-one interview with on of the team leads. I loved the vibes in the office and everyone was friendly. I honestly thought I did a great job at the interview but days later I got an email saying they weren't moving forward with me. I wish I knew why because I really wanted this job and their job application and interview process is so long so I feel like they should give specific reasons why.

      Interview questions [1]

      Question 1

      What do you know about booking.com?
      Answer question
      1