I applied online. The process took 4 weeks. I interviewed at Bite (NY) (New York, NY)
Interview
I didn't complete an actual face-to-face interview with anyone. I just completed a writing assignment. After I sent my writing assignment back to the hiring manager, aside from a few follow-up emails to him, I never got a response back about an interview. This was the end of last year, and it's been a month since I sent my writing assessment.
I don't know if they hired anyone or if I was just ghosted. The last time I contacted them, they just told me that they had a high volume of candidates, but they would contact me about next steps.
Either way, it's a really bad look to only send a writing assignment and then not keep candidates updated about the hiring process. Unless they simply take weeks to get back to candidates, it seems they have no problem ghosting people. I would advise against interviewing for a role at this company. Hopefully, they'll reply back, but otherwise, I won't be doing applying to another job at this company.
Interview questions [1]
Question 1
(Note: These are questions from a writing assignment, not an actual face-to-face interview.
Section 1: Invoicing Accuracy
You discover that a recent batch of customer invoices contains errors, leading to undercharging certain
customers, and overcharging others. What steps would you take to rectify this situation? How would you
communicate the correction to affected customers?
Section 2: Vendor Relationship Management
A vendor has contacted you, expressing concern about a delayed payment. Explain the steps you would
take to rectify the delay and maintain a positive vendor relationship. How would you ensure this does not
happen again?
Section 3: Past-due Accounts Receivable
Several customer accounts are past due, while some customers have multiple months of open invoices.
How would you approach following up with the past-due customers? Detail your strategy and approach,
including any communication methods used, potential concessions to encourage timely payments, and
who else on the team you would involve in your process.
Section 4: Month End Closing Activities:
Provide a sample outline of the month-end closing activities you would execute to finalize the books.
Please include potential deadlines and who else will need to be involved to close the books.
Section 5: Process Improvement
While performing your duties in the invoicing process, you notice you must collect data from multiple
places and occasionally the customer names do not completely match. This elongates the process and
increases the possibility of errors. How would you go about improving the process to eliminate that
inefficiency? What other stakeholders should be involved in implementing improvements?
