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      Customer Advisor Interview

      Feb 15, 2026
      Anonymous employee
      Accepted offer
      Positive experience

      Other Customer Advisor interview reviews for B&Q

      Customer Advisor Interview

      Mar 19, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at B&Q

      Interview

      Informal chat, list of questions and very friendly. I felt at ease instantly as the guy was very welcoming. A few situation questions were asked and nothing too difficult, have these prepared and you will be fine.

      Interview questions [1]

      Question 1

      Tell me about yourself A time we you had a conflict and how it was resolved
      Answer question
      1
      Average interview

      Application

      I applied online. I interviewed at B&Q in Jan 2026

      Interview

      45-minute one-to-one interview. I was interviewed by the duty manager. Asked about myself, previous experiences and a few behavioural interview questions. For example, tell me about a time you worked as a team. Tell me about a time you had a conflict and how you resolved it. Tell me a time you worked in a high-pressure situation.

      Interview questions [1]

      Question 1

      Tell me about a time you worked as a team Tell me about a time you had a conflict and how you resolved it Tell me a time you worked in a high-pressure situation.
      Answer question

      Customer Advisor Interview

      Mar 22, 2026
      Anonymous employee
      Leyton, England
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied in-person. I interviewed at B&Q (Leyton, England) in Mar 2026

      Interview

      Was quite a smooth and quick interview. A few questions asked such as what do you do in your free time, how would you deal with collegues you don't get along with and so on. Allowed me to ask questions at the end and kept me updated within 2 weeks.

      Interview questions [1]

      Question 1

      Give us a time when you worked with a collegue you didn't get along and does what they want?
      Answer question