B&Q Reviews | Glassdoor.ca

B&Q Reviews

Updated 13 December, 2018
721 reviews

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3.2
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Graham Bell
14 Ratings

Employee Reviews

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Pros
  • "staff discount is very good 20 percent" (in 55 reviews)

  • "Really good pay ( depending on the location of the store you get paid extra for busier stores)" (in 45 reviews)

Cons
  • "Not enough people know about the great variety of rewards and benefits that B&Q offer" (in 52 reviews)

  • "could do more to improve work / life balance" (in 15 reviews)

More Pros and Cons

  1. "Fast paced but fun place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great team mates
    Always someone to help you if you need it.
    Learning new skills
    Customer interaction
    Good training program to help you learn and settle into your role.

    Cons

    Stroppy customers who can talk nasty to you.
    Trying to remember where products are (there are so many) when a customer wants a specific product.

    Advice to Management

    Listen to the staff on the shop floor. We often see things you miss.


  2. "Great Company with Great Benefits - Great People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chandlers Ford, England (UK)
    Former Employee - Anonymous Employee in Chandlers Ford, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at B&Q full-time (More than 10 years)

    Pros

    Passionate people all working together collaboratively.

    Cons

    A lot of 'going round in circles' although new colleagues hopefully will have new inspirational ideas to move B&Q forward in this new era.

    Advice to Management

    Maintain the passion in the workforce and play to their strengths.

  3. "Showrooms Customer Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at B&Q part-time

    Pros

    Good people, learn a lot of skills

    Cons

    Mismanagement, long and unpredictable working hours


  4. "B&Q"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Showroom Assistant in London, England (UK)
    Current Employee - Showroom Assistant in London, England (UK)
    Recommends

    I have been working at B&Q part-time (Less than a year)

    Pros

    The team is very supportive

    Cons

    The customers are very needy


  5. "Very good part time role"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Dublin, Co. Dublin (Ireland)
    Current Employee - Anonymous Employee in Dublin, Co. Dublin (Ireland)

    I have been working at B&Q part-time

    Pros

    Good management, free parking, good workmates

    Cons

    Can not think of any

    B&Q Response

    3 Dec, 2018 – Employer Brand & Attraction Manager

    Glad to read that you're enjoying your time with us! We'll make sure that your positive comments are fed back to your Managers in Dublin, it's good to share the love. Thanks for helping to make us a... More


  6. "Customer service advisor part time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at B&Q part-time

    Pros

    Good basic salary for part time workers

    Cons

    Working weekends and during holidays


  7. "Great Work Environment"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at B&Q full-time

    Pros

    Great Team to work with

    Cons

    Less in house development team

  8. "Sales assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    Great benefits and wage

    Cons

    Training was very slow once you start as some of the equipment required training in other stores with a qualified trainer


  9. "Team Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor
    Current Employee - Supervisor
    Positive Outlook
    Approves of CEO

    I have been working at B&Q full-time (More than 3 years)

    Pros

    Good recruitment process which leads to employing great colleagues. Opportunities to progress. Great benefits

    Cons

    A lot of backwards thinking, allow the management team to manage.

    B&Q Response

    26 Nov, 2018 – Employer Brand & Attraction Manager

    Thanks for sharing. Our Recruitment experience is constantly evolving as improvements are suggested by candidates and colleagues, so happy to read that you like what we're doing. We'll share these... More


  10. "Great business to work for but lots of change"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Southampton, England (UK)
    Former Employee - Anonymous Employee in Southampton, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at B&Q full-time (More than 5 years)

    Pros

    Great benefits
    Good management
    Great opportunities for progression and sideways moves
    Flexible working (head office role)
    Good facilities

    Cons

    Lots of change
    Long hours and expectation of overtime

    Advice to Management

    Better communication

    B&Q Response

    26 Nov, 2018 – Employer Brand & Attraction Manager

    Thanks for your comments, it's great to read the 'pros' you've listed as we don't shout about the benefits of working in our Southampton HQ, enough. It's a warm and welcoming environment to work in... More