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      Client Service Specialist Interview

      May 12, 2023
      Anonymous interview candidate
      Dublin, Dublin
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Autodesk (Dublin, Dublin) in May 2023

      Interview

      First contact with the recruiter (HR) 30 min screening that went well. Great experience with very quick feedback on my application. Then 1h Zoom interview with two Client Services Managers. Very informal interview that brought me out of comfort zone with standard interviews. It was more of role explanation & finding out about candidate's past experience. Didn't get an offer but It's fair! The way I explained my past experience was not convincing even for myself hahaha . A learning experience for next interview. However I am happy with the outcome as the Job sounded more on heavy call centre side with micro management working style. I loved the interview experience with two genuine Client service managers who were quite honnest about the role & working environment. It surely better suits someone else. I wish all companies could do this kind of informal interview for these kind of jobs when interviewing with experienced professionals. Standard questions never assess a qualified candidate. Kudos to Autodesk client service interview experience. HR seemed to me well organised.

      Interview questions [1]

      Question 1

      Give us an example that shows your great interpersonal skills Explain your past experience? Do you have experience with KPI's?
      1 Answer

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