I applied for this position and interviewed during the height of the Covid-19 pandemic in my area, so I imagine my experiences are different than others. I had two video conference interviews with the Claims Manager and Regional Vice President. They were both in the same week. I followed up with each of them with a thank-you email immediately after each interview. They were both very pleasant to talk to and conversation seemed to flow easily. About two weeks after the second interview I receive an email from a corporate recruiter asking me to fill out a background check. They also followed up with references I had give in the application. Due to the pandemic the background checks are extremely delayed and about two weeks after I applied I was offered a position contingent on the full background check coming back okay.

Typical phone screening interview. Then in person interview with claim manger and regional vice president. STAR type questions. They give you a high level view of the job and what your day to day will look like.