Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Arlo Software

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Arlo Software reviews | Arlo Software jobs | Arlo Software salaries | Arlo Software benefits
      Arlo Software interviewsArlo Software Product Support Specialist interviewsArlo Software interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Product Support Specialist Interview

      Mar 26, 2024
      Anonymous interview candidate
      Petone
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Arlo Software (Petone) in Mar 2024

      Interview

      I participated in an online assessment that evaluated my proficiency in utilising advanced features of Zendesk. The assessment involved answering questions and providing screenshots of my work. Despite investing time and effort into completing it, I didn't receive any follow-up communication from the company, which was disappointing.

      Interview questions [1]

      Question 1

      Imagine you have a target to respond to tickets within 3 hours. Set up an ‘automation’ that will help ensure you meet this target Assume that when a response has been sent, the status of the ticket will no longer be “New” Send notifications to the “Level 1” group The notification should include the: ticket title name of the person who sent the ticket their organization title of the ticket link to open the ticket Response: Provide a screenshot of the automation settings Provide the URL (Note: From the list of automations in Zendesk, click “Edit” on the view to open the automation in another tab and provide this URL)
      Answer question

      Other Product Support Specialist interview reviews for Arlo Software

      Product Support Specialist Interview

      Sep 5, 2025
      Anonymous interview candidate
      London, England
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Arlo Software (London, England) in Jun 2025

      Interview

      Worst organization ever! They have zero respect for their stated hours or for contacting candidates appropriately. I received text messages and calls late in the evening, and even at midnight. They required a home test and several interviews. I completed a long test and attended three interviews. They scheduled my final interview in another city, and I organized my entire day around it and purchased a train ticket. Then, they cancelled on me at 10 PM the day before, the time when most people are already in bed, claiming they had “just been made aware that the business decided to pause recruitment for the role,” without providing any reason and therefore cancelling the final interview. I requested a refund for the train ticket I bought, and they falsely claimed to have refunded it, they never did. This company is a complete scam and utterly disrespectful!

      Top companies for "Compensation and Benefits" near you

      avatar
      Intuit
      4.4★Compensation and benefits
      avatar
      Adobe
      4.1★Compensation and benefits
      avatar
      Motorola Solutions
      3.9★Compensation and benefits
      avatar
      Yardi Systems
      3.8★Compensation and benefits

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.