I applied online. The process took 3 weeks. I interviewed at Arch Climbing Wall (London, England) in Feb 2025
Interview
A quick 45-minute interview with the manager. Questions range from general questions (like availability), customer service (approaches), to climbing knowledge (explain what an overhang is), with a free climb afterwards.
I applied online. I interviewed at Arch Climbing Wall (London, England) in Apr 2022
Interview
Meeting with two senior managers. The interview consists of 5 categories of questions based on the Job description, e.g., communication and organisational skills. They are looking for answers in STAR format.
Interview questions [1]
Question 1
Tell me about a time when you took the lead in an event or project. What skills did you use? Were there any problems? What was the result?
Short (30 minute) interview based around climbing knowledge and customer service experience including some scenario questions. Asked about availability, knowledge of climbing terms and general climbing rules alongside questions regarding past experience that would aid in customer interactions.
Interview questions [1]
Question 1
What level of climber would you describe yourself?